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Return Policy

RETURN POLICY

 

We want you to be completely happy with your purchase from our online shop. If for any reason you are not satisfied, please return the item(s) to us within 30 days of your purchase date. The returned item must be unworn, undamaged with the original status of packaging. If our product seal was removed, it can not be refunded unless wrong item was delivered to you or item was defective.

UNITED STATES RETURN PROCESS

Please process your return on our RETURN CENTER, as well as any gift with purchase.

Please be sure to keep the tracking number that is provided on your prepaid return label for tracking purposes
You are also welcome to use the shipping method of your choice. We recommend that you insure and track your package for the full value of the contents. If you choose to return and not utilize the FLYING CHARMS shipping label, we are NOT responsible for lost or returned packages.
Please address all returns to:
  FLYING CHARMS Returns
  PO BOX 408
  Pluckemin, NJ 07978

 

REFUNDS

Please note that it may take an additional 7-15 business days from the date you receive this email for the funds to be available in your account and it may take an additional billing cycle to see the funds on your billing statement.

 

EXCHANGES

At this time, we can only process exchanges for the same item.

 

PRICES ARE SUBJECT TO CHANGE

FLYING CHARMS gladly honors a one-time sale price adjustment on full-priced merchandise within seven days of the retail purchase.  Sale price adjustment does not include limited-time promotions, including discount code and gift with purchase offers. To obtain a price adjustment, please send us an email to helpme@flyingcharms.com within the seven day window. Include your order number in your email message. If you are within the deadline, we will refund the difference to your original form of payment. Items purchased with a promotional discount are not eligible for price adjustments. Items purchased with gift cards are eligible for price adjustments.